My Medical Ally, Alight

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New for 2023: Surgery Decision Support (SDS) Requirement!
UnitedHealthcare medical plan participants (age 18 and older) are required to complete the SDS program prior to surgery if their doctor recommends one of the following (i.e., non-emergency) surgeries:

  • Weight Loss (Bariatric) Surgery
  • Hysterectomy
  • Knee Replacement
  • Hip Replacement
  • Lower Back Surgery 

A $750 claim penalty will apply if the SDS program has not been completed before a surgery.

Anyone enrolled in a Corning medical plan (not just UnitedHealthcare) can complete the program and receive a $400 prepaid card from ConsumerMedical for participating. This will help you understand risks/benefits and alternatives to surgery. 

Expert Guidance on Medical Conditions:
As Your Medical Ally®, Alight offers free, confidential, one-on-one expert guidance to help you and your family make informed decisions about any medical care and treatment. You will receive:

  • Support from a team of nurses, doctors, and other healthcare practitioners over the phone, via secure email, or by text
  • Education resources about your medical condition and treatment options
  • Help getting a second opinion when needed
  • Recommendations for the best in-network doctors and hospitals to treat your condition
  • Guidance on the right questions to ask your doctor

Contact:

+1 888-361-3944, 9:00 a.m. to 9:00 p.m. Eastern time, Monday through Friday.

http://mymedicalally.alight.com
To register, enter company code Corning

MyMedicalAlly app: Download free from the App Store or Google Play.

Eligibility: Corning is pleased to offer this valuable benefit at NO COST to all employees and dependents.